After a quick test, Diana found that the medicine did have some impurities in it.

"Give me compensation. My husband is in the hospital now!" A middle-aged woman was complaining about unbearable insolence.

"She is a trouble-maker, everyone knows her," Jason explained to Diana.

Slowly, more and more people gathered outside.

With the drugstore's reputation in mind, Diana spoke to the woman with a kind and pleasant tone, "Hello Madam, I'm in charge of this store. May I talk to you inside for a moment? We can consult regarding the compensation later."

"No way!" The woman glared at Diana. "I demand an explanation today." The woman's voice became louder and louder. It seemed she spoke deliberately so her fellow protesters could hear.

Diana frowned. The woman was not going to give up so easily; this would be tricky.

As Diana didn't reply, the woman's attitude became more arrogant.

"I didn't expect the Anderson's drug store would sell quack medicine. My husband has already been in the hospital because of it. We will never buy medicine from this shop again!"

Her words sparked debate among the people. Everyone passed different judgments on Anderson's drugstore.

Diana was pondering for a long time. Although the supplier had spoiled the goods, the issue was not as serious as the woman claimed. What's more, Anderson's medicine was based on preserving health, not treating illness.

"Madam, I suggest you watch what you're saying. If there is anything you can not support with evidence, we will be pursuing charges of slander," Diana warned the woman with a serious look.

"I'm not spreading rumors. I'm telling the truth!"

"Since you said it was our medicine that made your husband go to the hospital, could you tell me the name of the hospital and the number of your husband's inpatient ward? Also, please show me the receipt from our shop." Diana spoke to the woman, clearly and logically.

A flash of unmistakable panic appeared on the woman's face. But she kept pestering, "Listen to these distraction tactics! Do you want to sort out our debt or not?"

"Madam, please remember you are responsible for what you say," Diana said chillily.

What Diana said infuriated the woman. She raised her hand with the intent to slap Diana. But Jason quickly stepped in the way and took the hit for her. A few seconds later, the woman tried to slap Diana again. She pushed Jason away and raised her hand. By this time, Diana was already freaked out; she didn't deal well with a physical threat.

However, the aching feeling didn't come as expected. Brian arrived just in time and caught the woman's hand in mid-swing.

Abby ran into Diana's arms and glared at the woman.

"Bad woman!" Abby scolded.

But Diana didn't want Abby to see such things.

"Could you take my daughter into the shop?" she asked Jason.

The news of her having a daughter came out of the blue for Jason.

"Be…Diana, when did you have a daughter?"

Diana answered him impatiently, "Don't mess around. Please just do what I asked."

Not daring to say anything more, Jason brought Abby into the shop immediately.

Given her disadvantageous position now Brian had arrived, the woman was now simply sat on the ground, crying about the injustice of it all.

"It's not fair to bully me, I'm just a poor woman..."

Brian thought his head was going to explode. He shouted at her in anger, "Shut up!"

The woman burst into a rage of tears, "This is not reasonable!" She cried.

"It's you who is impervious to reason," Diana said to her coldly.

Now the woman stopped crying and began to fight back.

"How can you say I'm unreasonable?"

"You keep on saying that our medicine leads to your husband's illness. But where is the receipt from our shop?"

"Come on, where is your receipt?"

"If you have the receipt, we can speak for you."

"The… the…" the woman hesitated. After a while, she said to Diana ferociously with her finger pointed, "You just wait and see. I'm going to fetch the receipt right now!"

With that, she rushed through the crowd and left.

Brian stood next to Diana and held her hand. "I would like to assure everybody that the quality of Anderson's drugstore is 100% guaranteed," he announced to the crowd.

"Why should we trust you?" a man queried.

The rest chimed in with the man. Everyone was talking at once.

"What's your guarantee?"

"How can we believe you?"

"Please rest assured. We will remove this batch of medicine from the shelves to guarantee everyone's wellbeing."

The crowd felt aggrieved.

"If the medicine has no problem, why do you need to remove it from the shelves?"

Diana paused for a moment and decided to tell them the truth.

"I'm sorry that the new batch of medicine had an issue. It's our fault. But it's genuinely not so serious."

However, people were not satisfied with her answer.

"Sorry, it doesn't change things. You risked our lives."

"Exactly!"

Faced with so much blowback, Diana didn't know how to respond.

Luckily, Brian came out boldly. "We'll fix this problem. I hope everyone can give us a chance." After a pause, he continued to say, "For this matter, the William Group is also to blame. We will solve this issue with our partners, the Andersons. Please give us some time."

What Brian said had defined the position of the William Group. The crowd was pacified by his pledge; after all, he was president of the William Group.

Then Brian led Diana away.

Although Diana was moved by his words, she felt a little uncomfortable at him intervening on her behalf.

"Who said I needed your help?"

Brian knew she wasn't really annoyed, so he just smiled, "Because I was worried about you."

Diana gives him a blameful stare. But she still felt anxious about the incident.

"Would this have any negative influence on the William Group?"

"The Anderson's drugstore is part of our company. We will stand together through the good and the bad. Don't worry."